Mediation

Commercial- Financial Mediation

Recovering debt using traditional methods is rarely an easy process; and can cause further friction, conflict, cost and stress. Addressing debt problems can often cause the breakdown of the relationship between the parties especially if the debt is disputed.

Sometimes the parties only both agree to mediate after one of the parties issues a 'Letter Before Action'. This is a formal; and legal document which must be compliant with Practice Direction- Pre Action Conduct. It is issued as a final warning to a party of a dispute that unless the matter is resolved, a claim may be filed in the courts. A Template Letter Before Action can be downloaded at the bottom of this page.

Our commercial mediators provide a proven platform for the settling of disputes and, if appropriate; arranging repayment agreements which are mutually agreed and not imposed, they are legally binding but without the involvement of a court hearing. We act as a neutral party to facilitate the process, and use our experience and skill to extract the crucial points which have prevented resolution previously.

Mediation is focussed on maintaining the important business relationships you have worked hard to create over a period of time, restore fractured relationships, preserving reputations and settling disputes which hamper progressing your business performance.

Collis Mediation Ltd work between yourself and the debtor or creditor to reach a mutually agreeable resolution, without the need to progress through the court and incur time, costs and further conflict.

Please read more about Commercial Mediation using the 'Commercial Mediation' tab on the left of this page.

Civil- Financial Mediation

Courts should be the last resort for parties involved in civil or family disputes unless there are issues around urgency and safety, for example child abuse or domestic violence.

The Ministry of Justice and the Government suggest mediation for all types of conflict, however actively encourage mediation for civil matters, including debt.

Sometimes the parties only both agree to mediate after one of the parties issues a 'Letter Before Action'. This is a formal; and legal document which must be compliant with Practice Direction- Pre Action Conduct. It is issued as a final warning to a party of a dispute that unless the matter is resolved, a claim may be filed in the courts. A Template Letter Before Action can be downloaded at the bottom of this page.

Mediation, particularly with civil debt matters, can be a flexible, speedy and cost effective way to resolve disputes. It is a confidential process that enables both parties to explain and then discuss what their needs and concerns are to each other in the presence of an independent third party, the mediator, so that they reach an agreement between themselves.

The parties concerned have greater control and responsibility in resolving disagreements than if they went to court. Mediation empowers parties to control the length of the process, the issues they would like to discuss, and the outcome.

Civil debt disputes are ideal for Alternative Dispute Resolution (ADR) prior to considering progressing through court and our Mediation is service is tailored around a fast, efficient and convenient solution to reaching settlement.

Our mediators are fully conversant with The Consumer Credit Act (as amended), Default Notices, Statutory Demands, Full and Final Lump Sum Agreements, Staged Payment Agreements, Tomlin Orders and other issues related to personal debt matters.

Please read more about Civil Mediation using the 'Civil Mediation' tab on the left of this page.

You can view our mediation fees using the 'Our Fees' tab on the top of this page or just click here.

Useful Documents