Mediation

Introduction

Collis Mediation Ltd provides mediation between tenants and landlords to help prevent litigation, eviction or homelessness. This might be in cases where there is immediate risk of homelessness (such as a Notice to Quit) rent arrears and default, or where a breakdown in communication leads to failure to carry out repairs, impacting on the tenant's enjoyment of the property.

Qualified mediators work with both the tenant and landlord to clarify the cause of the dispute, to identify common ground or areas where each is willing to compromise and to help the parties to reach an agreement that is acceptable to them both. Mediation offers both parties the opportunity to help improve communication and look at resolutions which suit both the landlord and the tenant.

Examples of these agreements include managed moves, arrears schedules and repairs being completed. With each completed mediation, the tenant and landlord are encouraged to agree the way they will resolve any future disputes or issues, and we work with both parties to form a stronger relationship and understanding moving forward.

Please review our mediation fees here.